Returns & Exchanges
At True Nutra, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn and unwashed apparel. If your new fit isn't quite right, we've made the exchange and return process simple and hassle-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Place the original items with all tags attached into the original shipping bag or a secure box to ensure they arrive back safely.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.